Terms & Conditions
Welcome to Touched by RDiamond! By using this website and purchasing personalized items, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Products and Services
- Product Description: Touched by RDiamond specializes in Focal Point Planning & Design, Personalized Favors & Decor and all Customized Goods.
- Customization: Personalization options are available as described on our website. Please ensure that all customization details are accurate at the time of ordering.
- Order Process: Orders are processed upon receipt of payment. You will receive an email confirmation once your order is placed.
- Pricing: All prices are listed in USD and include applicable taxes. Prices are subject to change without notice.
- Payment Methods: Payment is accepted via CashApp, Zelle, Paypal & Invoices as requested.
- Shipping Costs: Shipping costs are calculated based on the delivery location and are added to your order total at checkout.
- Delivery Times: Estimated delivery times are provided during checkout. These are estimates and may vary based on factors such as order volume and location.
- Tracking: Once your order has shipped, you will receive a tracking number to monitor your shipment.
- Return Policy: Due to the personalized nature of our products, we do not accept returns or exchanges unless the item is defective or there was an error on our part.
- Defective Items: If you receive a defective item, please contact us within 2 days of receipt. We will provide instructions for returning the item and will either issue a refund or provide a replacement.
- Ownership: All content on our website, including text, images, and designs, is owned by Touched by R Diamond or licensed to us and is protected by intellectual property laws.
- Usage: You may not use, reproduce, or distribute any content from our website without prior written consent from us.
- Disclaimer: We are not responsible for any indirect, incidental, or consequential damages that may arise from the use of our products or services.
- Product Liability: Our liability is limited to the purchase price of the product in question.
- Data Collection: We collect and use your personal information only as described in our Privacy Policy.
- Security: We take reasonable measures to protect your personal information from unauthorized access or disclosure.
We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and it is your responsibility to review them periodically.
9. Governing LawThese Terms and Conditions are governed by and construed in accordance with the law.
10. Contact InformationIf you have any questions or concerns about these Terms and Conditions, please contact us at:
- Email: touchedbyrdiamond@gmail.com
- Phone: (860) 752 - 8279
